Terms and conditions

1. General Provisions

These General Terms and Conditions establish the rules governing the relationship between 1Win casino (hereinafter referred to as the "Company", "we", "us", or "our") and individuals who access or use our services (hereinafter referred to as the "Customer" or "you").

By accessing our platform or using any of its features, you confirm that you have reviewed these provisions and agree to comply with the requirements outlined below.

2. Agreement and Acceptance

Registration, participation in games, access to promotional offers, or any other use of our website and associated services constitutes your acceptance of these Terms and Conditions.

If you do not agree with any provision contained in this document, you should discontinue using the platform.

3. Updates to the Terms

The Company may revise these Terms when necessary to reflect operational, technical, legal, or regulatory developments. Updated provisions will be published on our website and will take effect from the date specified in the revised document.

Customers are encouraged to review this page periodically to remain informed about any modifications. Continued use of the platform following an update constitutes acceptance of the revised conditions, where permitted by applicable law.

4. Minimum Age Requirements

You must be at least 18 years old or have reached the legal age of majority applicable in your jurisdiction, whichever requirement is higher, to register an account or access gaming services.

The Company may request documents confirming your age before granting access to certain features or processing transactions.

5. Customer Eligibility

Our services are intended exclusively for individuals located in jurisdictions where participation in online gaming is legally permitted.

You are responsible for checking the laws and regulations applicable in your country before registering or using the platform. The Company may refuse registration, restrict access, or suspend an account if there are reasonable grounds to believe that the services are being accessed from a prohibited location.

6. Creating an Account

To become a registered Customer, you must complete the registration procedure and provide accurate, complete, and current personal information.

Depending on the registration requirements, the requested details may include:

• Full legal name

• Residential address

• Valid email address

• Contact telephone number

• Date of birth

• Username and password

You agree to update your account information whenever relevant details change and ensure that all submitted information remains accurate.

7. Account Protection

Each Customer is responsible for safeguarding their account credentials and preventing unauthorized access.

Login details must be kept confidential and should not be disclosed to other individuals. You should notify the Company's support team promptly if you suspect that your account has been accessed without permission.

The Company may investigate suspicious account activity and apply appropriate security restrictions in accordance with these Terms and applicable legislation.

8. Gaming and Betting Rules

All games, betting products, and interactive services available through our website are subject to their respective rules and conditions.

Before participating, Customers should familiarize themselves with the relevant gameplay instructions, betting procedures, and applicable restrictions.

By using these services, you agree to follow the platform's rules and comply with all legal requirements governing online gaming in your jurisdiction.

9. Wagering Conditions

Certain promotional offers, bonuses, and gaming rewards may include wagering requirements that must be completed before associated winnings become eligible for withdrawal.

The applicable wagering multiplier, eligible games, contribution percentages, time limits, and other restrictions will be specified in the conditions of the relevant promotion.

Customers are responsible for reviewing these requirements before accepting or activating an offer.

10. Deposits and Withdrawals

Financial transactions must be conducted through payment methods supported by the platform.

Customers can add funds to their accounts using the available deposit options and submit withdrawal requests in accordance with the applicable payment procedures.

The Company may request identity verification documents, proof of address, or additional information when necessary to confirm account ownership and comply with financial security requirements.

Transaction limits, processing periods, and payment availability may vary depending on the selected provider and applicable regional conditions.

11. Responsible Gaming

The Company supports responsible gaming and encourages Customers to maintain control over their participation in online entertainment.

Players who experience difficulties managing their gaming activity may consider using available account restriction features, taking temporary breaks, or requesting self-exclusion.

If gaming begins to negatively affect your personal, financial, or social wellbeing, consider seeking assistance from a qualified support organization.

12. Dispute Resolution

The Company aims to address customer complaints and disagreements through appropriate communication and review procedures.

Where a dispute cannot be resolved directly between the parties, it may be referred to bi